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Our Services

At Civix Design, we believe that all citizens deserve public services that are intuitive, efficient, and effective. Through human-centered design, we help local and state governments and non-profits deliver impactful digital experiences that work for everyone.

Digital Design

Transform your digital presence with accessible, user-friendly websites and platforms designed for impact. We craft seamless, intuitive experiences that enhance community engagement and build trust. Your users deserve clarity—let’s make it happen.

Process Design

Streamline operations with workflow optimizations tailored for government and nonprofit entities. Our research-backed approach eliminates inefficiencies, reduces complexity, and improves service delivery. Simplify processes, amplify impact.

Training

Equip your team with the skills to create effective, user-focused services. Our hands-on workshops transform how organizations think, design, and implement solutions. Train for today, innovate for tomorrow.

Accessibility Compliance

Ensure your digital services are legally compliant and fully inclusive. Our audits assess ADA, WCAG 2.0, and A11y standards, while our remediation services implement fixes that make accessibility effortless. Stay compliant, avoid lawsuits, and reach everyone.

Fractional Chief Experience Officer

Get executive-level expertise without the full-time expense. We provide strategic oversight, user research leadership, and service innovation consulting. Big-picture thinking, budget-friendly execution.

AI Integration & Risk Evaluation

Leverage AI responsibly with our expert guidance. We assess, optimize, and implement AI solutions while mitigating risks like bias, security flaws, and ethical concerns. Smart AI, zero surprises.

About Us

At Civix Design, we are passionate about transforming public services to be more accessible, user-friendly, and impactful. Our work focuses on digital design, process design, and service design, all with a human-centered approach that puts the needs of citizens at the core of every project.Founded on the belief that government services should work for all people, our team works closely with local and state governmental organizations and non-profits to ensure that the digital experiences they deliver are both efficient and easy to use. We are a research-driven agency that uses real insights from the people we serve to drive decisions, ensuring that every solution is truly aligned with the needs of the communities it serves.Our mission is simple: to create civic services that work for everyone.

Our Approach

Research & Discovery

We begin by conducting in-depth research with the people who will ultimately use the services—citizens, government employees, and community members. This helps us uncover real pain points and challenges that must be addressed.

Co-Design & Ideation

We collaborate with stakeholders like community leaders, government officials, and the public to ideate and co-create solutions. This ensures we are always designing with the people we serve in mind.

Prototyping & Testing

We turn ideas into tangible prototypes and test them with real users, refining the design through iterative feedback. This helps us ensure that the final solution truly meets the needs of those it’s designed for.

Implementation & Evaluation

We work with our partners to implement and roll it out. Our focus doesn’t end at launch; we continue to monitor and evaluate the solution’s impact, ensuring it remains effective over time.

Our Values

At Civix Design we are guided by the fundamental belief that civic services should serve and be usable by all citizens

Human-Centered Design

We believe that public services should be designed with the people who use them at the center. Our designs always prioritize accessibility, ease of use, and the diverse needs of every citizen.

Collaboration

We work hand-in-hand with our clients and the communities they serve. By involving citizens and stakeholders in every phase of the process, we create solutions that are relevant and meaningful.

Transparency & Accountability

We maintain an open line of communication, making sure our clients are informed and empowered at every step of the project. We hold ourselves accountable to the communities we serve, delivering high-quality, effective solutions.

Impactful Innovation

We believe in innovation that truly makes a difference. We design with the future in mind, ensuring that the solutions we create have lasting positive effects on both citizens and government operations.

Equity & Accessibility

We are committed to designing services that are equitable and accessible to all citizens, especially those who may face barriers to traditional service models. We believe public services belong to all of the public.

Let’s create public services that work for everyone. Contact us today!

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